Terms & Conditions
RETURN POLICY:
Cancellations & Credit Card Fees:
Due to the policies of the credit card companies we are forced to charge a 4% cancellation fee for any cancelled orders. This is because we are charged processing fees by Shopify to process the transaction regardless of whether you choose to cancel your order.
It is the right of the Customer to cancel any order up until the time that the order ships. Once the order has shipped, any cancellation requests will be treated as a product return, and may be subject to additional restocking fees and shipping charges.
Damaged Shipments:
Our products are not inexpensive and as a result RSC ships all products fully insured against damage. This insurance is only available when damage is reported to us and to the carrier immediately upon receipt of the package. When purchasing from www.racingsportconcepts.com you are agreeing to INSPECT ALL SHIPMENTS WITHIN 24 HOURS OF RECEIPT and inform us by email with a description and photos of the damage. You must keep all packaging materials in the condition they were received.
Installation Issues /Fees / Labor / Damage / Loss of use of vehicle::
*If you modify, install or alter the product you purchased in any form, RSC Tuning cannot accept it as a return.*
If you are experiencing any installation issues please contact us at 614-516-0850. We offer tech support Monday-Friday 9am-5pm EST. We also have installation videos on your youtube channel @racingsportconcepts.
RSC is not responsible for any costs including but not limited to parts, labor, or shipping required for service and miscellaneous incurred by the Customer.
In the event of a return or if there is an issue with a shipment, please immediately contact RSC Tuning via email or phone to discuss the circumstances before returning any products. Anything returned without prior authorization from RSC Tuning will be REFUSED. Any and all returns must be sent back fully prepaid.
Our customer service department (sales@racingsportconcepts.com) will issue a Return Authorization Number, which must accompany any return. A copy of the original invoice and a brief explanation must accompany all returned items. No returns accepted after 30 days from the invoice date. No credits given after 60 days.
Absolutely no returns, refunds or exchanges on special order and/or custom-made parts or components.
Re-Stocking Fees:
RSC reserves the right to charge a 25% restocking fee on any opened box item.
No cancellations will be accepted on orders that include custom or made-to-order parts once work has begun on the specified parts.
Any refunded payments - in part or in full - are payable solely at the discretion of RSC Tuning. All goods remain the property of RSC Tuning until full and final payments have been received. RSC Tuning reserves the right to cancel or refuse orders for any reason and at any time, at our sole discretion.
Shipping & Handling:
RSC does not refund shipping charges. If your package was shipped for free RSC reserves the right to deduct the shipping charges incurred from the refund amount.
ALL packages will be sent insured and thus require a direct signature. We cannot insure packages without a direct signature. We are not responsible if you are unavailable to sign for your package and there are associated shipping charges as a result.
All shipments must be inspected within 24 hours. If RSC is not notified of the damaged or missing parts within 48 hours, RSC Tuning is not responsible for any damaged or missing parts.
RSC Tuning reserves the right to charge a handling fee on every order being shipped from our facility. This fee is universal and applies to all retail and wholesale purchases and cannot be waived or credited.
A 7.25% sales tax will be implemented for every purchase made by a Ohio resident. This fee will be charged for products purchased online, over the phone, and/or via email. This fee is non-negotiable and non-refundable.
Shipping Fees on returns:
If an order was shipped with free shipping, and the order is the returned, we reserve the right to charge the customer for the original shipping. Return shipping charges from the customer to us will only be credited in circumstances of warranty or incorrect shipment.
Website Conditions of Use:
Your use of this website constitutes your acceptance of the terms and conditions set forth by RSC Tuning, LLC DBA Racing Sport Concepts in this document. Placement of an order with www.racingsportconcepts.com or via phone serves as your acceptance of these terms and conditions.
All the content on this website, including but not limited to, text, graphics, logos, buttons, icons, images, audio, video and software, is the property of RSC Tuning, LLC or its suppliers, manufacturers and/or distributors and is protected by both international and United States copyright laws. All trademarks, service marks, and trade names of and related to RSC Tuning, LLC are proprietary of RSC Tuning LLC. Any unauthorized use by another company of the materials appearing on this website without written permission from RSC Tuning will be considered a violation of U.S. copyright laws.
Confirmation of an electronic order does mot, in anyway, signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. RSC Tuning, LLC reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity ordered and adjust your invoice accordingly. RSC Tuning may require additional verifications or documentation before accepting any order. After placing a credit card order online, you have entered into a contract with RSC Tuning, LLC and your card will be charged immediately. Orders do not always ship the same day and due to the nature of small volume aftermarket performance parts RSC Tuning, LLC reserves the right to adjust delivery time frames after an order has been accepted.
Due to the fact that RSC Tuning, LLC reserves the right to accept or decline your order for any reason (i.e. typographical, product photo, and/or pricing errors) that could occur do not entitle a customer to receive anything from said errors. RSC Tuning, LLC cannot be held responsible for honoring purchases that were caused by such an error.
GENERAL WARRANTY:
Below is the General Warranty, which is applicable and goes into effect should there not be a specific product warranty included with your purchase.
A performance car is only as strong as its weakest link. Therefore, it is vital that you maintain your vehicle to factory specifications. By installing or using the purchased product, the Consumer accepts this warranty and any specific Manufacturer warranties enclosed. This warranty coverage is superseded by any warranty policy the product contains stating otherwise.
The Manufacturer’s full warranty applies to all products sold. By installing or using the purchased product, the Consumer accepts this warranty and any specific Manufacturer warranties enclosed. RSC Tuning warrants our products to the original retail purchaser (Consumer) against defects for up to two (2) years. Use of these products in off-road or circuits of any kind voids the Manufacturer’s warranty.
Upon verification of warranty coverage, RSC Tuning will, at its sole option, repair or replace the defective product without charge. This is the only remedy the Consumer has for any loss or damage, however arising, due to nonconformity in or defect of the product. This warranty does not cover consequential damage, loss of time or revenues, inconvenience, loss of use of vehicle, shipping, damage to the vehicle or components, or other incidental or indirect damage.
Use of product in Motorsports or Racing conditions is grounds for warranty denial. Motorsports and Racing is an inherently abusive operational condition and it is impossible to warranty for this type of usage. All warranties are void if the product was not installed by a certified auto mechanic or if your vehicle was improperly serviced, modified, or used in a way not intended by the Manufacturer. The Consumer is responsible for ensuring that the product is installed in a safe and proper manner and should cease usage of the product immediately if an unsafe or improper condition is noted. If an unsafe or improper condition is noted, the Consumer should then immediately contact the facility where the product was installed or RSC Tuning.
If you feel that you need to return a product, see our return policy and procedure. Feel free to contact us first for any warranty claims, questions or explanations of this section.
LIMITATION OF LIABILITY:
RSC Tuning shall have absolutely no liability in connection with the website content including any liability for damage to your product resulting from the information or the lack of information available on the RSC Tuning website.
RSC Tuning shall have NO liability for:
- Any loss or injury caused by use of parts, by its actions, omissions, or negligence or for contingencies beyond its control, in procuring, compiling, or inaccuracies in correlating to the site material.
- Any errors, omission, or inaccuracies in or relating to the site material regardless of how caused, or delays or interruptions in delivery
- Any decision made or action taken or not taken in reliance upon the site material
- Any losses or damages whatsoever, whether in contract, tort or otherwise, from the use of the internet generally
In no event shall RSC Tuning be liable for any for any special, incidental, consequential, exemplary or punitive damages for any loss or profits, goodwill, use or other intangible losses including negligence, whether remote, proximate or foreseeable, and whether or not RSC Tuning has been advised of the possibility of such damages, arising out of or in connection with the use of our products.
Note: Some parts on the RSC Tuning website are for off-road use only. With any racing activity, there are risks with performance modification. All installations are at the CUSTOMER’S own risk. RSC Tuning LLC or any of its affiliates holds no responsibility either implied or otherwise for mechanical, electrical or other failure when using aftermarket performance products. Some of the items listed on this website may be illegal in your state and only for racing vehicles